Privacy Policy

Please read this Policy carefully to understand our policy and practices. When you access our website, contact us, or retain us for legal services you agree to this Privacy Policy.

COLLECTION OF CUSTOMER INFORMATION

We may ask you to provide personal information.  Examples of information we may collect include your name, address, telephone number, e-mail address, billing, payment and account information, records of services provided and usage, credit and transaction information (including credit card numbers and/or social security numbers), and demographic information. For training or quality assurance purposes, we may also monitor or record our calls with you.

USES OF CUSTOMER INFORMATION

Internal Business Use

We use the information to:

  • properly identify you when you contact us

  • deliver the services and support or carry out the transactions you have requested

  • send communications to you

  • protect you, our employees, and property against fraud, theft, or abuse

In order to offer you a more consistent and personalized experience in your interactions with our website, information collected through one source may be combined with information obtained through other resources.

We do not disclose non-public customer information to third parties except as provided in this Privacy Policy or as required by law. We are legally required to comply with requests for disclosure of customer information made by court order or other legal process. In certain situations, we may also be required to disclose customer information to law enforcement.

Our website is not directed toward children. We do not knowingly collect information from children under the age of 13 years. If you are under 18 years of age, please do not submit any personal information through our sites without the express consent and participation of a parent or guardian.

HOW WE MAY CONTACT YOU

We may contact you, subject to your preferences, at your residential or business telephone numbers, by voice call, by automated voice or text messages, by e-mail, by U.S. mail, or by voice calls to your residential or business numbers.

While you may choose not to receive sales or commercial communications from us except by mail, we will continue to contact you and send invoices, customer service-related notifications, technical or network-related information and other similar information by telephone, e-mail, text message or otherwise as necessary and as permitted by law.

Changing Your Contact Preferences: If you are a client, and wish to change your preferences for receiving marketing communications, you may call us at 907-615-6040 or send us an e-mail at ashley@sundquist-law.com.

Email messages: We may communicate with you by email regarding your account status or to provide service-related notifications or information. You may opt-out of receiving future commercial email messages from us by following the opt-out instructions in the message (usually at the bottom of the email), or by contacting a customer service representative at 907-615-6040.

Please allow 10 business days for us to process your request to opt-out. Even if you opt-out of receiving commercial email messages from us, we will still send you customer-service or account-related email messages as necessary. We are not responsible for any commercial email messages sent by unauthorized third parties.